How do I clean my shoes?
Need to keep your shoes squeaky clean? We've got you covered.
We recommend brushing away any surface dirt with a soft brush on a regular basis. After extended, rugged use, wash with mild soap and warm water. Be sure to rinse all soap off as it is hydrophilic. (Do not soak the shoes or get any leather parts wet for too long).READ FULL ARTICLE
Open the shoes fully, remove the insoles and laces and let them dry at room temperature. (Never expose them to heat!).
Recommended treatment depends on the construction and material of the footwear. Many treatments do slightly alter the colour and appearance of the shoes.
- How can I find out what materials an item is made from? READ FULL ARTICLE
- How can I tell if an item is in stock? READ FULL ARTICLE
- How can I get updates on new releases or any upcoming sales? READ FULL ARTICLE
What is your mission statement?
At Sperry, we're extremely passionate about ourselves as a brand and innately connecting with the water. We're naturally inspired to take action upon learning about the staggering numbers surrounding water pollution.
Did you know that 300 million tons of plastic are produced every year and that half of it is single-use? Of that, eight million tons of land in our oceans as waste. And if we don’t do something about it, there will be more plastic in the ocean than fish by 2050.
To rally behind our waters, we have partnered with our friends at Waterkeeper Alliance and BIONIC® and we're on a mission to reduce/eliminate plastic waste in our oceans for good.
To kick things off, we've launched Sperry BIONIC® - which is a collection of sustainable shoes woven from an average of five plastic bottles that have been recovered from marine and coastal environments.
Meet our collaborators
Waterkeeper Alliance is leading the fight for drinkable, fishable, swimmable water everywhere, working to achieve that goal by protecting more than 2.5 million square miles of water with 300,000 supporters in over 35 countries.
BIONIC® is a mission-driven material engineering company addressing ocean plastic pollution in marine and coastal environments. AKA, They create yarns and fabrics out of plastics found in our oceans.
READ FULL ARTICLE
THE SPERRY BIONIC® COLLECTION
Our BIONIC® Collection takes our most-loved styles and transforms them into sustainable shoes. Each sustainable shoe draws on Sperry’s sailing roots, using BIONIC® materials inspired by vibrant, multi-coloured spinnaker sails with patchwork pieces and heavy stitching details.
How do I tie my leather laces back up?
Please click here to find our lace tying tutorial videos!READ FULL ARTICLE
- Do you sell replacement laces? READ FULL ARTICLE
- What size should I wear if the shoe isn't available in half sizes? READ FULL ARTICLE
- How do I know what size I should be wearing? READ FULL ARTICLE
Why are my shoes squeaky?
Occasionally we do get feedback that the shoes are squeaky. This is not actually a manufacturing fault, but a pocket of air which is trapped between the insole and the outsole. Try taking the insole out, sprinkle talcum powder on the base and leave overnight to settle, then next day shake out the excess talc. This should get rid of the squeaking!
Any questions? Feel free to reach out to our Customer Experience team below.READ FULL ARTICLE
Where can I direct my feedback?
We are always happy to hear from our customers if you have any questions or concerns regarding a product or an in-store experience please reach out to us via email here.READ FULL ARTICLE
Sperry stands behind all the products that we produce with an assurance of quality materials and workmanship. This does not cover normal wear and tear, improper care, improper use, or the natural breakdown of materials over extended time and/or use.
Our shoes carry a manufacturing warranty of 12 months and Sandals/Thongs have a 6 month warranty, which we consider to be fair wear.
If you believe any purchased items may have a manufacturing fault, please follow the below steps.
If purchased from a Sperry stockist please take them back to the place of purchase, they will need to assess them for you and handle the warranty process.
If you purchased your item from the Sperry Australia Online store, please contact our Customer Experience Team here so they can proceed with the claim. You will be asked to provide proof of purchase as well as photographs that clearly display the fault.READ FULL ARTICLE
I’m an influencer - can we collaborate?
Due to the current climate conditions, unfortunately, we aren't looking to expand our current influencer and collaboration portfolio. We apologise for the inconvenience!READ FULL ARTICLE