How can I find out what materials an item is made from?
Generally all material and design information can be found in or under the product description page.
Still can’t find the information? Get in touch with the Customer Experience team below and we’ll be able to help you out.READ FULL ARTICLE
How can I tell if an item is in stock?
If the item is listed on the website, it is generally still in stock, however, we cannot guarantee as our stock levels are constantly fluctuating.
If you would like to know if an item is in stock, feel free to get in contact with the Customer Experience team below and we’ll be able to look into it for you.READ FULL ARTICLE
Please provide us with the name of the item as well as the item number as this will help us to assist you quicker.
How can I get updates on new releases or any upcoming sales?
Want to stay in the loop about any new releases or promotions?
We recommend keeping a watch on our social media channels and subscribe to our mailing list. You can subscribe by heading over to our website and scrolling down to the bottom of the page and popping your email in the Subscribe box.READ FULL ARTICLE
How do I clean my shoes?
Need to keep your shoes squeaky clean? We've got you covered.
We recommend brushing away any surface dirt with a soft brush on a regular basis. After extended, rugged use, wash with mild soap and warm water. Be sure to rinse all soap off as it is hydrophilic. (Do not soak the shoes or get any leather parts wet for too long).READ FULL ARTICLE
Open the shoes fully, remove the insoles and laces and let them dry at room temperature. (Never expose them to heat!).
Recommended treatment depends on the construction and material of the footwear. Many treatments do slightly alter the colour and appearance of the shoes.
How do I tie my leather laces back up?
Please click here to find our lace tying tutorial videos!READ FULL ARTICLE
Do you sell replacement laces?
We currently stock lace kits (includes the threading needle) and spare laces (no needle included).
Click here to shop our replacement laces!READ FULL ARTICLE
How can I get in contact?
Need to reach out to our Customer Experience team? Click the "contact us" button below and our team will be on hand to assist you with your enquiry.
Alternatively, you can also check out our Help Centre for more information.READ FULL ARTICLE
Where can I buy Sperry styles instore?
Visit our store finder to locate your nearest Sperry retailer. If you are still having problems locating a specific product call our help desk on 1300 851 632.READ FULL ARTICLE