The item I want is sold out?
If you can not add a size to the cart, and experience the message 'out of stock', then, unfortunately, we are sold out.
We recommend giving our Sperry Experts a call on 1300 851 632 and press option 1 once prompted.
Our team will be able to look into stock levels for you and even suggest a similar style.
How do I look after my Sperry shoes?
Need to keep your boat shoes squeaky clean? We've got you covered.
Step 1: Remove laces
If your shoes have laces, first remove them before cleaning your shoes. They are often made of rawhide which means they have to be cleaned differently.
To clean genuine leather shoelaces, just pop them in a bowl with cold water and soap, swish thoroughly, and then rinse with clean water. Allow your laces to air dry for about 24 hours.
Step 2: Clean with leather care products
It's important to remember that leather should not be treated in the same way you would fabric, nubucks or suedes. Even though your Sperry shoes get wet with water we advise against washing with water. We recommend using a leather cleaner to remove any dirt and stains. That'll help to maintain the moisture leather.
Step 3. Drying
Open the shoes fully, remove the insoles and laces and let them dry at room temperature. (Never expose them to heat!).
Step 4. Conditioning
Recommended treatment depends on the construction and material of the footwear. Many treatments do slightly alter the colour and appearance of the shoes. We recommend using a leather lotion to protect your Sperry shoes from drying, cracking and scuffing.
We don't currently stock any specific cleaning products for Sperry however you can find most leather care products at your local Supermarket or Shoe Repair shops.
Extra tips on how to care for your Sperrys:
- Need to freshen up? Sprinkle non-leather insoles with baking soda to deodorise and help with general freshness. We even recommend investing in a pair of no-show socks to help keep your feet cool and stick-free!
- If they get wet, or after cleaning your leather boat shoes, allow your Sperrys to air-dry for 24 hours in a cool, dry place away from heat or sunlight.
- Stuff your boat shoes with newspaper to absorb excess moisture. It also helps to maintain its shape!
How do I lace my shoes?
Please click here to find our lace tying tutorial videos!READ FULL ARTICLE
Can I buy replacement laces?
We currently stock spare laces. Click here to shop our replacement laces!READ FULL ARTICLE
Why are my shoes squeaky?
Occasionally we do get feedback that the shoes are squeaky. This is not actually a manufacturing fault, but a pocket of air which is trapped between the insole and the outsole.
Tip: Try taking the insole out, sprinkle talcum/baby powder on the base and leave overnight to settle, then next day shake out the excess talc.
If your shoes don’t have removable insoles, sprinkle the powder along the seams of the insoles instead of underneath them. The powder will help reduce the friction between your insoles and shoes so they don't squeak as much.
Do Sperry shoes come with a warranty?
Sperry stands behind all the products that we produce with an assurance of quality materials and workmanship. Please see below for our warranty period and conditions.
Shoes: 12 months
Sandals/Thongs: 6 months
If your item(s) meet the below criteria, then we will offer a refund online.
• The product is faulty or is not of acceptable quality
• The product is not fit for its intended purpose
• The product does not match the sample or our description
Note: This does not cover normal wear and tear, improper care, improper use, or the natural breakdown of materials over extended time and/or use.
If you believe any purchased items may have a manufacturing fault, please contact our Sperry Experts here and provide the below information;
- Order number or proof of purchase
- photos that display the fault from all angles
Our Sperry Experts will be able to advise the next steps.
Important to note: If the item(s) were purchased from a Sperry stockist please take them back to the place of purchase, they will need to assess them for you and handle the warranty process. Our Sperry Experts are unable to assist with any third party retailer claims.READ FULL ARTICLE
How can I get in contact?
Need to reach out to our Sperry Experts? Click the "contact us" button below and our team will be on hand to assist you with your enquiry.
Alternatively, you can also check out our Help Centre for more information.READ FULL ARTICLE
Can I buy Sperry shoes in-store?
To find your nearest Sperry stockist, please visit our store finder.
Alternatively, our Sperry Experts are here to help you find the perfect style. Give them a call on 1300 851 632.READ FULL ARTICLE
What is your mission statement?
At Sperry, we're extremely passionate about ourselves as a brand and innately connecting with the water. We're naturally inspired to take action upon learning about the staggering numbers surrounding water pollution.
Did you know that 300 million tons of plastic are produced every year and that half of it is single-use? Of that, eight million tons of land in our oceans as waste. And if we don’t do something about it, there will be more plastic in the ocean than fish by 2050.
To rally behind our waters, we have partnered with our friends at Waterkeeper Alliance and BIONIC® and we're on a mission to reduce/eliminate plastic waste in our oceans for good.
To kick things off, we've launched Sperry BIONIC® - which is a collection of sustainable shoes woven from an average of five plastic bottles that have been recovered from marine and coastal environments.
Meet our collaborators
Waterkeeper Alliance is leading the fight for drinkable, fishable, swimmable water everywhere, working to achieve that goal by protecting more than 2.5 million square miles of water with 300,000 supporters in over 35 countries.
BIONIC® is a mission-driven material engineering company addressing ocean plastic pollution in marine and coastal environments. AKA, They create yarns and fabrics out of plastics found in our oceans.
READ FULL ARTICLE
THE SPERRY BIONIC® COLLECTION
Our BIONIC® Collection takes our most-loved styles and transforms them into sustainable shoes. Each sustainable shoe draws on Sperry’s sailing roots, using BIONIC® materials inspired by vibrant, multi-coloured spinnaker sails with patchwork pieces and heavy stitching details.
How can I provide feedback?
We value your honest feedback, whether it's good or bad. It helps us improve our products and service.
Follow this link to contact the team and let us know how you're enjoying your purchases or provide feedback on an in-store experience.
We look forward to hearing from you.