The item I'm hoping to buy has sold out?
If you can not add a size to the cart, and experience the message 'out of stock', then, unfortunately, we are sold out.
We recommend giving our Sperry Experts a call on 1300 851 632 and press option 1 once prompted.
Our team will be able to look into stock levels for you and even suggest a similar style.
How can I find out what materials an item is made from?
Generally, all material and design information can be found in or under the product description page.READ FULL ARTICLE
How can I tell if an item is in stock?
If the item is listed on the website, it is generally still in stock, however, we cannot guarantee as our stock levels are constantly fluctuating.
If you would like to know if an item is in stock, feel free to get in contact with the Customer Experience team below and we’ll be able to look into it for you.READ FULL ARTICLE
Please provide us with the name of the item as well as the item number as this will help us to assist you quicker.
How do I clean my shoes?
Need to keep your shoes squeaky clean? We've got you covered.
Step 1: Remove laces
If your shoes have laces, first remove them before cleaning your shoes. They are often made of rawhide which means they have to be cleaned differently.
To clean genuine leather shoelaces, just pop them in a bowl with cold water and soap, swish thoroughly, and then rinse with clean water. Allow your laces to air dry for about 24 hours.
Step 2: Clean with leather care products
It's important to remember that leather should not be treated in the same way you would fabric, nubucks or suedes. Even though your Sperry shoes get wet with water we advise against washing with water. We recommend using a leather cleaner to remove any dirt and stains. That'll help to maintain the moisture leather.
Open the shoes fully, remove the insoles and laces and let them dry at room temperature. (Never expose them to heat!).
Recommended treatment depends on the construction and material of the footwear. Many treatments do slightly alter the colour and appearance of the shoes.
Extra tips on how to care for your Sperrys:
- Need to freshen up? Sprinkle non-leather insoles with baking soda to deodorise and help with general freshness. We even recommend investing in a pair of no-show socks to help keep your feet cool and stick-free!
- If they get wet, or after cleaning your leather boat shoes, allow your Sperrys to air-dry for 24 hours in a cool, dry place away from heat or sunlight.
- Stuff your boat shoes with newspaper to absorb excess moisture. It also helps to maintain its shape!
How do I tie my leather laces back up?
Please click here to find our lace tying tutorial videos!READ FULL ARTICLE
Do you sell replacement laces?
We currently stock lace kits (includes the threading needle) and spare laces (no needle included).
Click here to shop our replacement laces!READ FULL ARTICLE
How can I get in contact?
Need to reach out to our Customer Experience team? Click the "contact us" button below and our team will be on hand to assist you with your enquiry.
Alternatively, you can also check out our Help Centre for more information.READ FULL ARTICLE
Where can I buy Sperry styles instore?
Visit our store finder to locate your nearest Sperry retailer. If you are still having problems locating a specific product call our help desk on 1300 851 632.READ FULL ARTICLE
How can I get updates on new releases or any upcoming sales?
Want to stay in the loop about any new releases or promotions?
We recommend keeping a watch on our social media channels and subscribe to our mailing list. You can subscribe by heading over to our website and scrolling down to the bottom of the page and popping your email in the Subscribe box.READ FULL ARTICLE
What is your mission statement?
At Sperry, we're extremely passionate about ourselves as a brand and innately connecting with the water. We're naturally inspired to take action upon learning about the staggering numbers surrounding water pollution.
Did you know that 300 million tons of plastic are produced every year and that half of it is single-use? Of that, eight million tons of land in our oceans as waste. And if we don’t do something about it, there will be more plastic in the ocean than fish by 2050.
To rally behind our waters, we have partnered with our friends at Waterkeeper Alliance and BIONIC® and we're on a mission to reduce/eliminate plastic waste in our oceans for good.
To kick things off, we've launched Sperry BIONIC® - which is a collection of sustainable shoes woven from an average of five plastic bottles that have been recovered from marine and coastal environments.
Meet our collaborators
Waterkeeper Alliance is leading the fight for drinkable, fishable, swimmable water everywhere, working to achieve that goal by protecting more than 2.5 million square miles of water with 300,000 supporters in over 35 countries.
BIONIC® is a mission-driven material engineering company addressing ocean plastic pollution in marine and coastal environments. AKA, They create yarns and fabrics out of plastics found in our oceans.
READ FULL ARTICLE
THE SPERRY BIONIC® COLLECTION
Our BIONIC® Collection takes our most-loved styles and transforms them into sustainable shoes. Each sustainable shoe draws on Sperry’s sailing roots, using BIONIC® materials inspired by vibrant, multi-coloured spinnaker sails with patchwork pieces and heavy stitching details.
Where can I direct my feedback?
We are always happy to hear from our customers if you have any questions or concerns regarding a product or an in-store experience please reach out to us via email here.READ FULL ARTICLE
I’m an influencer - can we collaborate?
Due to the current climate conditions, unfortunately, we aren't looking to expand our current influencer and collaboration portfolio. We apologise for the inconvenience!READ FULL ARTICLE